Returns & Exchanges

We want you to love your new olfactory narrative, but if a scent doesn't resonate with your story, we offer returns on full-sized bottles within 30 days of purchase. Please note that sample sets and discovery kits are final sale to ensure the integrity of our curated collections.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a prepaid shipping label and authorization form.

2

Prepare the Manuscript

Carefully pack the fragrance in its original, decorative book-style packaging to ensure it remains protected during its journey back to our archives.

3

Ship the Volume

Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.

4

Review and Refund

Once our curators inspect the returned bottle, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing